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Dave Coustan
extraface@gmail.com
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aim: greentwos
I'm Gaylord Perry years old.

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Author Archives: Dave Coustan

Leveling The Complaining Field

(Note: This was originally published on BeAlmighty.com.) We’re pretty proud to have shipped this new Trained Tough? app for New Balance this week, just in advance of the running of the 2011 Boston Marathon a week from today. Here’s what it’s all about: Everyone who qualifies for the Boston Marathon has without question accomplished a [...]

Have you found your medium?

I asked this question on Tumblr and got just one sincere (thanks jspepper) and one jokey (thanks craxy) response, so I’m doubling up and seeing if those of your who read Extraface (or stuff in my Facebook profile) are willing to take this question on. I think it came to me while taking in episodes [...]

An open letter to those who use Launchrock

Hey people who are trying to generate interest in an app or program that hasn’t been released yet, I might be excited to join your announcement and invite list, or I might not be, but I’m really un-excited about your using the Launchrock “viral” invitation request thingy that asks me to promote your as-yet-unexperienced app [...]

Little help from far away, thanks to Creative Commons and Daruma

A few weeks ago a Flickr user dropped me a piece of Flickr mail asking if she could use one of my photos. Hi there, I’m helping with a fund raising bake sale for victims of the recent earthquakes and tsunami in Japan. I was looking for a daruma image to use for the packaging [...]

Ev inspired me, too.

Add this blog entry to those I’m reading from people I know and respect (Marshall, Alex, to name a couple) that are publicly thanking Ev Williams tonight for his inspiring them on their career paths and in their respective roles in shaping web culture. Thank you, Ev. Looking forward to seeing and using what’s next.

I Get Older; The Blog Entries Stay The Same Age

Me: “Get off my lawn!” (w/apologies to Grayson D.) I’m thinking about finally closing comments on my lengthy anti-hashtag screed from February of 2008. My opinion of them hasn’t changed much. But they have taken on more frequent use within Twitter, and in the meantime Twitter usage has grown, spread out, taken on more users [...]

A potentially unwitting homage to the link economy

In the culture of blogs, permalinks, trackbacks, and a now somewhat fading ethos of online publishing behavior, to link to something is/was to not only reference it but also to credit it. In linking, we build a new pathway to it, ascribe some authority to it in the eyes of Google and the world, expose [...]

Today, I’m Gaylord Perry Years old.

They say every year is unique. The thirty-sixth can’t be all bad, as it’s framed by a denim shirt, a landline, and a glass of fine chilled chablis. I’m Gaylord Perry years old.

John Henry and the drive-thru queue

Two things about this I wanted to think a little more on: first, most efficient doesn’t always mean most automated. Sometimes a human being with a clipboard, a brain, a smile, and a microphone still trumps an advanced order read-out screen, speaker, and video camera. I’m curious how this started at CFA – was it something they serendipitously observed at one location and shared the idea across franchisees, or was it something they discovered via testing? Second, adopting a new tool doesn’t make your old ones all useless. This is as true for business processes as it is for gadgets. It’s kind of a corollary to “just because you can, doesn’t mean you should.”

Beautiful day for yardwork

So just for today, I’m

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